Terms of service

1. Introduction

These Terms and Conditions govern the use of this website and the purchase of products from Ramaya Machinery ("we", "us", or "our").

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this website.

2. Company Details

Ramaya Machinery is an Irish registered company, operated under RAS Ventures Limited.

Registered Address: Roundwood Park Farm, Roundwood, Wicklow
Email: info@ramaya.ie
Phone: 0879201492

3. Products

We specialise in the sale of agricultural and construction machinery.

All products are subject to availability. We reserve the right to withdraw or amend products at any time without notice.

We make every effort to ensure that product descriptions, specifications, and images are accurate. However, minor variations may occur.

4. Pricing

All prices are displayed in Euro (€) and include VAT where applicable, unless otherwise stated.

We reserve the right to change pricing at any time. However, the price confirmed at checkout will apply to your order.

Additional charges, including delivery fees where applicable, will be clearly displayed before purchase.

5. Orders

When you place an order, you are making an offer to purchase goods.

We reserve the right to accept or decline any order at our discretion.

Order confirmation does not constitute acceptance. A contract is only formed once your order has been processed and dispatched or confirmed for collection.

6. Payment

Payment must be made in full at the time of ordering unless otherwise agreed in writing.

Payments are processed securely through third-party payment providers, or via EFT bank transfer.

We do not store your payment details.

7. Delivery and Collection

Delivery is available across Ireland and typically takes 5 to 7 business days.

Collection is usually available within 48 hours of order confirmation, subject to availability.

Customers must ensure that someone is present at the delivery address between 08:00 and 18:00 on the agreed delivery day.

Full delivery details are outlined on our Delivery Information page.

8. Risk and Ownership

Risk in the goods passes to you upon delivery or collection.

Ownership of the goods will not pass until full payment has been received.

9. Returns and Refunds

If you are purchasing as a consumer (not in the course of business), you may have the right to cancel your order within 14 days under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013.

However, this right may not apply to:

  • Goods that have been used or damaged after delivery
  • Customised or made-to-order machinery
  • Machinery that has been assembled, installed, or put into operation

Returned items must be in their original condition and may be subject to inspection.

Refunds will be processed once the returned goods have been received and assessed.

For business-to-business transactions, returns are not accepted unless agreed in writing.

Please Note: Returns of goods under change-of-mind reasons will carry a restock fee of 15% of the purchase price value.

10. Warranty and Liability

We will honour any applicable manufacturer warranties provided with the machinery.

To the fullest extent permitted by law, we shall not be liable for:

  • Indirect or consequential losses
  • Loss of business, profits, or revenue
  • Improper use, operation, or maintenance of machinery

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence.

11. Use of Website

You agree to use this website only for lawful purposes.

You must not misuse the website, introduce malicious software, or attempt unauthorised access.

We reserve the right to suspend or terminate access if misuse is detected.

12. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of Ramaya Machinery or its licensors.

You may not copy, reproduce, or use any content without prior written consent.

13. Privacy

Your personal data is handled in accordance with our Privacy Policy.

14. Force Majeure

We are not liable for failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including but not limited to transport disruptions, supplier issues, or natural events.

15. Governing Law

These Terms and Conditions are governed by the laws of Ireland.

Any disputes arising shall be subject to the exclusive jurisdiction of the Irish courts.

16. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website.